http://www.washingtonpost.com/blogs/the-switch/wp/2014/05/05/a-company-guide-to-damage-control-after-a-social-media-blowup/ This article is one that all of us can relate to and have discussed a great deal in class. It’s just one specific example of how social media can have a negative impact on a company and then what needs to be done. We have seen more drastic example such as with United Airlines, … Continue reading
